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Shipping Policy

 

Shipping Policy
Shipping Policy - Backorders
Shipping Policy - APO / FPO
Shipping Policy - Customs

 


Shipping Policy

Shipping and handling is between £1.99 to £3.49 per item, depending on the shipping location; packages are sent by Air Mail.  Normal delivery times are 8-11 business days and on the very occasion can take up to 15 business days.

Xpresspost shipping is available for £39 per order with an expected delivery time of 3 to 6 business days.

Items are shipped from Canada and discreetly labeled - Beauty products - personal use.

All items purchased from AstroSupplements are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

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Shipping Policy - Backorders
If your item is on backorder you can choose to change the item or cancel the order at any time.

If you ordered more than one item and only part of them is on backorder, we will almost always ship the in-stock items immediately. Backorders will ship as soon as it becomes available.

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Shipping Policy - APO / FPO
Military orders (APO, FPO addresses) may take one to six weeks for delivery via Air Mail and one to two weeks via XpressPost.

We highly recommend providing a civic address and contact number in addition to the APO / FPO address, to ensure accuracy and speed of delivery.

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Shipping Policy - Customs
Laws differ in every country. They also change very often. It is your responsibility to check with your Customs office if the products are permitted in your country. We ship most products to all countries, however, if the package is seized by Customs, you will not be reimbursed.

If the package is returned to AstroSupplements in perfect condition, you will be fully reimbursed.

Customers are responsible for any duties or taxes that may apply, however, we'll be happy to split the bill if you send us a copy of the Customs receipt.

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Return Policy
Your complete satisfaction is our ultimate goal. If you are not satisfied with any item(s), you may return the unused portion within 60 days of purchase for a FULL CREDIT REFUND. We'll also provide free return shipping if your return is the result of our error.

Products sold on this site are not guaranteed effective by AstroSupplements. Product descriptions are merely a copy of the manufacturer's information, and hence, we are not directly responsible for claims made about the products. We encourage feedback of products be posted on our site to allow for more informed decisions by our customers.

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